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Applying for a Massage Establishment / Spa & Wellness Licence
Updated: Jan 11, 2021
A Massage Establishment licence is required if you intend to carry on the business of providing massage services in an establishment.
A Massage Establishment licence is not required if you are providing any of the following without any massage service or treatment:
Manicure
Pedicure
Light treatment
Electric treatment
Vapour treatment
Baths
New Licence Application
You must ensure that approval for the relevant land use and a valid Massage Establishment licence had been obtained before making any financial commitment or entering into any contractual agreement.
Criteria for Grant of Licence
To be eligible for a Massage Establishment licence, you must meet the following criteria:
Be a fit and proper person. The criteria and requirements for a person to be considered fit and proper to hold a licence are (but not limited to) whether the relevant person has honesty, integrity, a good reputation, competence and capability.
Be a responsible officer. Responsible officer means a partner of the partnership, a member of the governing body of the unincorporated association, and any director of the company or officer holding a similar managerial or an executive position in the body corporate.
At least 21 years of age at time of application
Possess a valid and relevant work pass if you are a foreigner
Applications on behalf of an organisation will require a co-licensee who is a responsible officer from the organisation and able to meet the fit and proper criteria. Types Of Massage Licence
The ME licence fees are reflected in the table below: Type of Application/Licence Fee
1. 1-year Massage Establishment Licence $290 for 1 year
2. 2-year Massage Establishment Licence $440 for 2 years
3. 3-year Massage Establishment Licence $590 for 3 years
Licence Type
Category 1 (Provisional)
Places to operate
HDB shop houses, shopping centres and hotels
Nationality of employees
Singapore citizens, permanent residents and Malaysians with valid work passes only
Minimum establishment floor area
At least 100m2
CaseTrust certification
Letter of Acceptance
Category 1
Places to operate
HDB shop houses, shopping centres and hotels
Nationality of employees
Singapore citizens, permanent residents and any foreign nationality with valid work passes
Minimum establishment floor area
At least 100m2
CaseTrust certification
Accreditation
Category 2 (Provisional) / Category 2
Places to operate
Areas away from residential areas, schools, and places of worship.
Nationality of employees
Singapore citizens, permanent residents and Malaysians with valid work passes only
Minimum establishment floor area
At least 50m2
CaseTrust certification
Not required
You must apply for Category 1 (Provisional) or Category 2 (Provisional) licence first before you can apply for a new Category 1 or Category 2 massage establishment.
Licensing Conditions for Category I and Category I (Provisional) Licences
1. The hours of operation of the licensed establishment shall be from 0700hrs to 2230hrs daily unless otherwise stipulated by the Licensing Officer.
2. The licensee shall maintain a register of employees. The register shall be maintained at the licensed establishment and the licensee must submit the register to the Police or Licensing Officer for inspection as and when required by the Police or Licensing Officer. Where an employee ceases to be employed at the licensed establishment, the employee’s record must be kept by the licensee for at least one year after that employee’s last day of employment.
3. (a) There must be no locking device for the doors of the massage or treatment rooms.
(b) All rooms shall be numbered.
(c) Rooms used by employees for administrative matters should have proper signages with a ‘No Entry’ sign to prevent unauthorised entry by customers.
(d) Rooms for massage must be clear of any permanent or temporary objects or structures, so that there is a clear view of the room when the door is opened.
4. (a) The licensee shall ensure that at least 80% of masseuses/therapists have the required certification recognised by the Licensing Officer.
(b) The licensee shall ensure that each trainee masseuse/therapist obtains the certification recognised by PLRD within six months, to be calculated cumulatively, from the date of first registration.
5. The licensee or the supervisors shall conduct daily briefings to all employees that no sexual services are allowed within the licensed establishment.
Licensing Conditions for Category II and Category II (Provisional) Licences
1. The hours of operation of the licensed establishment shall be from 1000hrs to 2230hrs daily unless otherwise stipulated by the Licensing Officer.
2. The licensee shall maintain a register of employees. The register shall be maintained at the licensed establishment and the licensee must submit the register to the Police or Licensing Officer for inspection as and when required by the Police or Licensing Officer. Where an employee ceases to be employed at the licensed establishment, the employee’s record must be kept by the licensee for at least one year after that employee’s last day of employment.
3. (a) There must be no locking device for the doors of the massage or treatment rooms.
(b) All rooms shall be numbered.
(c) Rooms used by employees for administrative matters should have proper signages with a ‘No Entry’ sign to prevent unauthorised entry by customers.
(d) Rooms for massage must be clear of any permanent or temporary objects or structures, so that there is a clear view of the room when the door is opened.
4. (a) The licensee shall ensure that at least 80% of masseuses/therapists have the required certification recognised by the Licensing Officer.
(b) The licensee shall ensure that each trainee masseuse/therapist obtains the certification recognised by PLRD within six months, to be calculated cumulatively, from the date of first registration.
5. The licensee or the supervisors shall conduct daily briefings to all employees that no sexual services are allowed within the licensed establishment.
Documents Required
1. Letter of Acceptance from CaseTrust
2. Coloured photographs showing the following:
full front view of staff uniform (with sleeves for top and pants for bottom)
side view of the staff uniform (with sleeves for top and pants for bottom)
rear view of the staff uniform (with sleeves for top and pants for bottom)
company or establishment name or company nametag on staff uniform
a close-up shot of the company nametag (if nametag is used)
3. Layout plan of the establishment drawn to scale, stating the total floor area in Square Metres
4. URA planning permission for proposed use of premises to be used as ‘Massage Establishment’ / HDB approval letter (whichever is applicable)
5. ACRA Business Profile
Processing Time
About 21 working days from the receipt of the application and the necessary supporting documents, if required.
You will be notified of the outcome via email and post. Alternatively, you can login to view your application status.
CaseTrust Accreditation
Fee Structure (Fees are inclusive of GST)
Application - S$535.00
Application fee is not required for subsequent outlets under the same legal entity.
Full Assessment (first outlet) - S$856.00
First outlet which applied for CaseTrust accreditation.
Full Assessment (subsequent outlet) - S$642.00
Subsequent outlet under same legal entity which applied for CaseTrust accreditation.
Other Charges (Fees are inclusive of GST)
Fee Interim assessment (Site only) - S$428.00
Certificate printing - S$12.84
Additional Certificate printing - S$16.05
CaseTrust decal S$2.14
If you would like to know more, please contact Bestar.
